The Lifestyle Chronicles - Look, Think And Leap

If you are looking for an example of more effective and efficient delivery of health care, you can find it in the Veterans Health Administration. Paul Krugman believes the key to the V.A.'s success is the long-term relationship with its clients. I place my vote on enlightened leadership and development of concensus on clear and achieveable goals.

"Effectiveness is doing the right things and efficiency is doing things right." Peter Drucker was on to something there. The goal is to improve health and effectiveness is the way to learn efficiency.

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